Welcome to Somaeon Wellness (“Somaeon”, “we”, “our”, “us”). By accessing or using our website and services, you agree to be bound by the following Terms of Use. Please read them carefully.
If you do not agree with these terms, please do not use our website or submit any forms.
Somaeon Wellness operates as a wellness booking and coordination platform. Through our website, users may submit booking requests for wellness services and experiences offered by independent practitioners and hosts.
Somaeon does not provide medical services, healthcare, or therapeutic treatment, and does not act as a healthcare provider.
By submitting a booking request through our website:
Somaeon reserves the right to decline or cancel requests at its discretion.
All services promoted through Somaeon are intended for relaxation, wellness, and personal care purposes only.
They are not a substitute for medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical concerns.
Practitioners, hosts, and service providers featured or coordinated through Somaeon operate as independent professionals.
Somaeon is not responsible for:
Any agreement for services is made directly between the user and the provider.
Unless explicitly stated otherwise, Somaeon does not process payments through the website. Payment terms, methods, and cancellation policies are agreed upon directly with the service provider.
All content on this website, including text, branding, logos, images, and design, is the property of Somaeon Wellness unless otherwise stated.
You may not copy, reproduce, modify, or distribute any content without prior written consent.
To the fullest extent permitted by law, Somaeon shall not be liable for any indirect, incidental, or consequential damages arising from:
Use of the website and services is at your own risk.
Your use of the website is also governed by our Privacy Policy, which explains how we collect and process personal data.
By using our website, you consent to such processing.
Somaeon reserves the right to update or modify these Terms of Use at any time without prior notice.
The latest version will always be available on this page. Continued use of the website constitutes acceptance of any changes.
These Terms of Use are governed by and construed in accordance with applicable laws of the European Union and Greece.
For any questions regarding these Terms of Use, please contact us at: serenity@somaeon.gr
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us to book a wellness or body treatment session. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).
We provide wellness and body treatment services in Greece. For any questions regarding this Privacy Policy or your personal data, you may contact us at serenity@somaeon.gr
We only collect personal data that is necessary to communicate with you and arrange a therapy session. This includes your full name, email address, phone number, and the content of any messages you submit via the contact form. We do not collect sensitive health data through our website.
Your personal data is collected when you voluntarily submit a contact form. The contact form is provided and processed through Jotform, which acts as a data processor on our behalf. We use your personal data exclusively to respond to your inquiries, communicate with you regarding wellness or body treatment sessions, and organize and provide the requested service. Your data is not used for marketing purposes, newsletters, or automated decision-making.
The legal basis for processing your data under GDPR is your consent, given when submitting the contact form, and pre-contractual necessity, as the data is required to arrange the requested service. You may withdraw your consent at any time by contacting us.
Payments for services are processed through Stripe using an external and secure payment link at the time the therapist arrives for the session. We do not collect or store payment card details on our website. Stripe acts as an independent data controller for payment processing and complies with industry security standards and data protection laws. For more information, please refer to Stripe’s Privacy Policy.
We retain your personal data only until the therapy session has been completed. After the session, all personal data is deleted, and no records are kept for future use unless legally required. Your data may be processed by trusted third-party service providers such as Jotform for contact form submissions and Stripe for secure payment processing. We do not sell, rent, or otherwise share your personal data with third parties. Some third-party service providers may process data outside the European Union. When this occurs, appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to ensure GDPR-level protection.
You have the right to access your personal data, request correction of inaccurate or incomplete data, request deletion of your data, restrict or object to processing, withdraw your consent at any time, and lodge a complaint with a supervisory authority. To exercise any of these rights, you may contact us at serenity@somaeon.gr .
This website and its services are not intended for children under the age of 16. We do not knowingly collect personal data from minors.
We take reasonable technical and organizational measures to protect your personal data. This includes secure form handling through Jotform, restricted access to personal data, and the use of reputable third-party providers with appropriate security standards. Our website does not use analytics or marketing cookies; only essential cookies required for basic website functionality may be used.
We may update this Privacy Policy when necessary. Any changes will be published on this page with an updated revision date.