Before you book
Frequently Asked Questions
Answered directly, in plain language. Can't find what you need? Email us — we're happy to help.
Do you come to me?
Yes. Every Somaeon session takes place in your own home, accommodation or private space — there is no studio to visit. See our service area
What areas do you cover, and what does travel cost?
Travel is complimentary within our 4 km central Athens radius. Outside it, a transparent per-kilometre fee applies (€1.15 per km each way). Check your address
Is the therapist licensed and insured?
We take this question seriously and are reviewing the clearest way to publish our credentials and insurance details on the site. In the meantime, please email us and we will confirm directly before your session.
What do I need to prepare?
Very little. Your therapist arrives fully equipped — table, linens, oils and everything needed for the session. A clean, reasonably quiet room with enough space for a massage table is all we ask for. More about what to expect
Is it available for two people?
Please mention this in the “Additional Notes” field when booking, or email us first — we’ll confirm whether it can be arranged for your session.
Can I cancel or reschedule?
Yes. We ask for at least 24 hours’ notice whenever possible. Any applicable cancellation or missed-appointment charge is always communicated before your appointment is confirmed — never as a surprise afterwards. Full cancellation terms
How do I pay?
No payment is taken online. Every booking request is reviewed personally, and payment is arranged directly with your therapist.
What if I have an injury or health condition?
You’re welcome to mention it when you book, or tell your therapist in person on arrival — whichever feels more comfortable. This helps them adapt the session safely.
Do you work with hotels and short-term rental hosts?
Yes — Somaeon partners with apartments, boutique stays and short-term rentals across Athens. Learn about the Host Network
How long before I get a reply?
We review every booking and host application personally rather than auto-confirming, so replies aren’t instant — but we aim to get back to you as quickly as we can.
Still have a question?
Contact us